It’s a fact that there are great people around us all the time.  Many are extremely competent at what they do, considered professionally and technically well trained (hard skills) and able to handle their jobs well.  The deep underlying concern is that many of these top achievers, never mind the developing individuals, are often weak in soft skills.

It simply is not true that if a person is good at their job technically speaking, that they will be good communicators, mentors, managers, negotiators or hold any of the behavioural traits such as time management or good attitude. 

Companies spend vast amounts of time and money selling their products and strategies to their clients only to throw caution to the wind when they let their staff deal with those clients on a regular and daily basis.  Ultimately it’s the daily people skills that sustain the client’s relationship long after they have acquired your services.  Unfortunately a failure in the soft skills area is often the sole reason why a client takes their business elsewhere (Fast fact:  68% move because of indifference experienced from one employee!) 

The fact is that good soft skills are scarce in many businesses and yet we identify our future leaders and management out of those with strong soft skill abilities!
Using research data that identifies critical key skills we have formed three strong flavoured Membership programmes aimed at various levels of employees from general staff up through critical skills to leadership techniques to develop your organisation into a world class leader. 

Every Membership introduces basic computer skills as we often see these lacking in most staff.  Each Membership ensures you receive cutting edge soft skills at half the industry price.  Whilst these courses can be attained individually they are designed as development packs with similar required skills grouped symbiotically together.

Business Essentials Membership Every employee has to communicate effectively to impress clients and colleagues to ensure that great ideas are realised into achievements and improvements.  Research shows that with SMS technology in the last few years, critical communication skills have deteriorated considerably.  We know it costs less to retain a client than to acquire a new one.  Customer skills are critical in developing your existing investments in your clientele.  Develop every employee to take advantage of critical skills in the workplace.	Click Here
Life Skills Membership Jam packed with critical life skills we should all have received at a young age.  This Membership has been created with the specific task of rounding off any worker and improving productivity by employing time management, presenting skills and emotional intelligence skills into their daily cycle.  Understand how to handle conflict and learn to negotiate with colleagues and clients with strong communication techniques.  Basic eveyone-should-know sales skills that will have you selling benefits to your clients from your reception to back office.	Click Here
Leadership Membership So often a business struggles to find key personnel and managers and yet their existing workforce is teeming with potential candidates.  Research shows that hiring an “experienced” manager does not necessarily mean they come with special training or abilities.  Develop your current managers and up and coming leaders into powerful entities that will set your company apart from the rest.  Success is not an accident – it’s a driven strategy by key members of your team.  Now you can create an army of them!  Learn how to be the manager that makes people want to excel.	Click Here

That’s not all.  We have an extended range of soft skills Memberships that are mapped by industry. Be sure to ask for fact sheets on our Sales Rep Pro, Project Management Toolbox, Clever Cashier, Refined Retail, Human Resource Manager Pro and Call Centre Crown each packed with productivity boosters for any go getter!
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