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Technical Programmes

Worldwide, IT skills are the highest in demand and are estimated to remain the same for years to come. IT Engineers, Technicians, Developers and IT Engineers are high in demand globaly. Microsoft development environment skills are at the cutting edge of all hiring managers' requirements and demands from their clients.

 

Microsoft IT Technical Support Programme
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Your IT Tech Support Future Role

Technical support is a range of services providing assistance with technology products such as mobile phones, televisions, computers and other electronic goods. In general, technical support services attempt to help the user solve specific problems with a product. .

The support person is responsible for thorough testing and problem solving and assists with implementation when necessary.Most companies offer technical support for the products they sell, or use daily, either freely available or for a fee. Technical support may be delivered over the telephone or online by e-mail or a web site. In addition many fee-based service companies charge for premium technical support services.

A systems support engineer is an individual or an organization that assist a large customer base with their IT related problems and queries. This person must have basic and advanced training in all modules which relate to computer systems within a particular organization as well as having excellent people skills which is a necessity.

Programme Course Features:

CompTIA Strata CompTIA A+ CompTIA Network+ CompTIA PDI+

Enterprise Desktop Administrator Windows 7 Effective Business Writing Effective Communication Skills

Careers: Support Specialist, IT Helpdesk Professional, Network Technician, Computer Technician
Any office worker, Any home office worker.

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System Developer Programme
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Your System Developer Future Role

Technical support is a range of services providing assistance with technology products such as mobile phones, televisions, computers and other electronic goods. In general, technical support services attempt to help the user solve specific problems with a product. .

The support person is responsible for thorough testing and problem solving and assists with implementation when necessary.Most companies offer technical support for the products they sell, or use daily, either freely available or for a fee. Technical support may be delivered over the telephone or online by e-mail or a web site. In addition many fee-based service companies charge for premium technical support services.

A systems support engineer is an individual or an organization that assist a large customer base with their IT related problems and queries. This person must have basic and advanced training in all modules which relate to computer systems within a particular organization as well as having excellent people skills which is a necessity.

Programme Course Features:

Microsoft Certified Technology Specialist: _ ADO.NET Applications Microsoft Certified Technology Specialist: _ ASP.NET Applications Microsoft Certified Technology Specialist: _ Windows Forms Applications

Microsoft Certified Technology Specialist: _ Windows Presentation Foundation Apps Microsoft Certified Technology Specialist: _ Microsoft SQL Server 2008: _ Database development

Careers: Programme Managers, Software Application Specialists, Web Developers, Database Developers, Systems Administrators, Software Developers.
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IT Systems Engineer Programme
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Your Systems Engineer Future Role

Systems administration is a modern profession responsible for the maintenance of computer hardware and software that comprises a computer network and computers.

 

The Systems Administrator will concentrate on the overall health of the network, server deployment, security, and ensures that a company's network connectivity operates at optimum levels. Depending on the company, the Systems Engineer may also design and deploy networks.The Systems Engineer is considered a Tier 3 support personnel that only work on break/fix issues that could not be resolved at the Tier1 (helpdesk) or Tier 2 (desktop/network technician) levels.

 

The actual role of the Systems Engineer will vary from company to company, but will commonly include activities and tasks such as network address assignment, assignment of routing protocols and routing table configuration as well as configuration of authentication and authorization directory services.

 

It often includes maintenance of network facilities in individual machines, such as drivers and settings of personal computers as well as printers and such. It sometimes also includes maintenance of certain network servers: file servers, VPN gateways, intrusion detection systems, etc.

Network specialists and analysts concentrate on the network design and security, particularly troubleshooting and/or debugging network-related problems. Their work can also include the maintenance of the network's authorization infrastructure and network backup systems.

Programme Course Features:

CompTIA Strata CompTIA A+ CompTIA Network+ Windows Server 2008 Network Infrastructure Configuration Windows Server 2008 Active Directory Configuration Microsoft Certified Technology Specialist: Windows Vista

Windows Server 2008 Application Platform Configuration Microsoft Certified IT Professional: Windows Server Administrator Microsoft Certified IT Professional: Windows 2008 Enterprise Administrator

Careers: Server Systems Administrator, Monitoring Operator, Network Administrator, Enterprise Systems Administrator, IT Systems Manager, IT Security Administrator